How to do listening and concerned

Your facial expression is everything when you want to register concerned listening Tilt your head forward slightly and apply the ghost of a frown. Narrow your eyes very slightly and prepare to do the business with your mouth From then on it's all down to what's called facial mirroring, which means subtly copying the speaker's own facial expressions or emotions

Do beware dissonant expressions from your speaker, though This is the term for facial expressions that are directly opposite in sentiment to the speaker's emotions You see this phenomenon a lot on TV when someone comes on screen to talk about their own huge personal tragedy or loss Instead of a sad face, they perform a smile and maybe even a small laugh or shrug as though to say,

"It was nothing " This contradictory stuff will usually stem from "putting on a brave face "

Continue reading here: Eye contact

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