An exaggerated version of the collar pull gesture is the palm rubbing the back of the neck in what Calero called the 'pain-in-the-neck' gesture. A person who uses this when lying usually avoids your gaze and looks down. This gesture is also used as a signal of frustration or anger and, when this is the case, the hand slaps the back of the neck first and then begins to rub the neck. Let us assume, for example, that you asked a subordinate to complete a certain task for you and that the subordinate had forgotten to do it within the time required. When you ask him for the results, he non-verbally signals his forgetfulness by slapping his head, either on the forehead or the back of the neck, as if he were symbolically hitting himself. Although slapping of the head communicates forgetfulness, the person signals how he feels about you or the situation by the position used when he slaps his hand on his head, either the forehead or the neck. If he slaps his forehead (Figure 69) he signals that he is not intimidated by your having mentioned his forgetfulness, but when he slaps the back of his neck (Figure 68) he non-verbally tells you that you are literally a 'pain-in-the-neck' for pointing out his error. Those who habitually rub the backs of their necks have a tendency to be negative or critical, whereas those who habitually rub their foreheads to non-verbalise an error tend to be more open, easy-going people.
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